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  1. Help
  2. Orders

Orders

Shipping

  • How do I track my order?
  • When will my order be processed?
  • What is your returns policy?
  • Why was my order or subscription to Mexico cancelled?
  • My order was returned to sender, what do I do now?
  • How do I change my address on my order?
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Subscriptions

  • How do I manage my subscription?
  • Why aren't my subscriptions shipping together?
  • How do I edit the shipment frequency of my Subscription?
  • How do I update my payment and billing information?
  • How can I update my address on my Subscription?
  • How does Momentous Subscription pricing work?
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Payments

  • Can I use my FSA/HSA for Momentous Products?
  • What is your refund policy?
  • How do I update my Shop Pay Payment Method?
  • How do I add a product to my order?
  • Why won't my order go through?
  • Where can I find my receipt or invoice?
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Discounts

  • Do you offer a military and/or first responder discount?
  • Does Momentous offer discounts for veterans, teachers, nurses or government employees?
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