We currently ship to many locations around the world. While we're always striving to provide our customers with the best products and service at the best possible price, we understand that shipping, especially for our international customers can be a little pricey at times. If you have can ship to a U.S. based address, we offer free economy shipping for orders >$75. Please note that the subtotal of your order needs to be >$75 after any discounts, and before any taxes are applied.
If you noticed that your order was over $75, but that you were still charged shipping, it is likely that a discount dropped your total before taxes to fall below $75 to qualify for free shipping.
For our international customers, we collect duties at checkout, and unfortunately don't currently have localized distribution. We are, however working to improve the experience and shipping prices for our international customers as quickly as we can.
To get your UK & EU orders to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders under €150.
To avoid any hiccups, we have some best practices below:
For Canada & Australia orders to pass through customs, please ensure that each product in your order contains no more than a 90 day supply, meeting the personal exemption limit.
For Japan, the customs limit is a 2 month supply.
For the best and fastest service on PR Lotion orders within the United Kingdom, Europe, Australia and New Zealand, we recommend purchasing from our local partners at the PR Lotion UK Store and PR Lotion Australia Store.
Please note that all international orders are final and we do not accept returns.