We know that sometimes things don’t go as planned—whether it’s a shipping delay, a missing or incorrect item, or a damaged product. Whatever the issue, we’re here to help.
To expedite the process:
- Incorrect items – Include a photo of the packing slip and the items you received, along with a note on what you were supposed to receive.
- Damaged products – Send photos of the damage, along with the lot number and expiration date (found on the bottom of the container or package).
Please contact us with these details, and we’ll work quickly to resolve your concern.
Your feedback matters! If there’s anything we can improve, we’d love to hear it. Our goal is to make your experience just as great as it is to have you in our community.