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How do I change or update my order?

Once an order is placed, you have 60 minutes to make changes, including updating your address, adding or removing products, or canceling your order.

After 60 minutes, your order enters the fulfillment process and can no longer be changed. We work quickly to get your products to you as soon as possible.

If you placed an order for an out-of-stock or backordered product and would like to cancel, please contact us.

For future subscription orders, you can modify, update, or change your order anytime through your account by logging in here and clicking on "Subscriptions."

Withdraw from contract

Exercise your EU right of withdrawal

If you are an EU customer, you may withdraw from your purchase contract using the form below. Once submitted, we'll send you a confirmation and begin processing your refund.

By submitting, you confirm you wish to exercise your EU right of withdrawal within 14 days of receiving your order. Refunds will be processed within 14 days of being informed of your decision to withdraw, once the returned item is received.